Introduction: This Privacy Policy outlines how Truevis Technologies Private Limited (“TrueVis”, “we”, “us”, or “our”) collects, uses, shares, and protects any personal information you provide while using our website. By accessing or using our website, you agree to the terms of this Policy. If you do not agree, please discontinue use of the website. We may update this Policy periodically, and we encourage you to review it regularly.

Our Commitment to Privacy: We are committed to protecting the privacy of individuals who visit our website. Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your express consent. We handle all data in accordance with applicable data protection laws in India and internationally, using reasonable safeguards and ethical practices.

Information We Collect: You may browse most parts of our website without revealing any personal information. However, when you contact us through forms, subscribe to updates, or communicate with us directly, we may collect certain information such as your name, email address, phone number, and any message or content you choose to share. We also automatically collect limited technical data like your IP address, browser type, and usage behaviour to help us improve our website and services.

Cookies and Analytics: We use cookies and analytics tools to understand how users interact with our website. These tools collect anonymous information such as the pages visited, time spent, browser used, and referring website. Cookies help us enhance your browsing experience. You can manage cookie preferences through your device browser settings. Non-essential cookies will only be set after obtaining your consent through our cookie banner.

How We Use Your Information: We use the information we collect to respond to your inquiries, improve our website functionality and content, analyse user behaviour, send updates or newsletters (if you opt in), and ensure the security of our systems. Your information helps us better understand your interests and tailor our communications and services accordingly. We do not use your data for profiling or automated decision-making.

Legal Grounds for Processing: We collect and use personal data only where we have a lawful basis to do so. This includes your consent (e.g., for newsletter sign-up), compliance with legal obligations, and our legitimate interest in ensuring the efficient functioning of our website and communication systems.

Sharing of Information: We do not share your personal data with third parties unless it is necessary for operating the website or responding to your requests. We may engage reputable third-party service providers (e.g., for hosting, analytics, or email delivery), who are contractually bound to keep your data secure and use it only for the specified purpose. We may also disclose data if required to comply with legal obligations or to protect our rights or the safety of others.

Cross-Border Data Transfers: Some of the services or tools we use may involve the storage or processing of your data outside India. In such cases, we ensure that appropriate legal and contractual safeguards are in place, and your personal information is treated securely and in accordance with this Policy.

Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it will be securely deleted or anonymized. You may request the deletion of your data at any time, subject to legal exceptions.

Security Measures: We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes technical measures such as encryption, firewalls, and secure servers, as well as internal access controls. While we strive to maintain robust security, please note that no system can be guaranteed 100% secure.

Children’s Privacy: Our website is intended for use by adults. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have received data from a minor, we will delete it promptly. Parents or guardians who believe their child has submitted information are encouraged to contact us.

Your Rights: You have the right to access, correct, or request deletion of the personal data we hold about you. You may also withdraw consent for any communications or request that we stop using your information for a particular purpose. To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

External Links: Our website may contain links to third-party websites for your convenience. These sites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of external sites and recommend reviewing their policies before sharing any information.

Changes to This Policy: We may update or revise this Privacy Policy from time to time without prior notice to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of this website after any changes or revisions constitutes your acceptance of the updated Privacy Policy. If you do not agree with the terms of the Policy at any time, you should immediately discontinue use of the website.

Contact and Grievance Redressal: If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, you may contact our designated Grievance Officer.